crash replacement policy – My Store

Start typing and hit Enter

Shopping Cart

0

Your shopping bag is empty

Go to the shop

0

Menu
Login

Don’t have an account?Register now

Register

crash replacement policy

We know that accidents happen. If your CYCLOLOGIST apparel is damaged in a crash within 6 months of purchase, we’ve got your back.

What’s Covered
How to Apply
Important Notes

What’s Covered

You’re eligible for a replacement discount of 30% on the original item, provided:

The damage occurred due to a crash or accidental impact
The product was purchased within the last 6 months

You provide clear images and a brief explanation of the damage

Email us at sales.cyclologist@gmail.com with:

Photos of the damaged apparel
Your order confirmation or receipt
A short description of what happened

If purchased from our website, please write from the same email used at checkout so we can retrieve your order.

Important Notes

This policy applies only to products bought directly from www.cyclologist.com or our verified retail partners
Valid proof of purchase is required
Crash replacement is valid for 6 months from your original purchase date
Fair wear and tear is not covered
The 30% discount is redeemable only on full-priced items on our website
Only one replacement claim per item is permitted